Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Unix Shell Scripting
Good to have skills : Oracle Billing and Revenue Management (Oracle BRM), Pega Platform, AWS Administration
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, APIs, and low-code platforms to align solutions with business needs while maintaining compatibility and performance across various systems. You will engage with cross-functional teams to ensure that the applications meet the evolving requirements of the organization and contribute to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor application performance and implement improvements as necessary. - Application Lifecycle Management: ability to manage the lifecycle from application operation and maintenance side - Performance Optimization: skills in optimizing application performance and ensuring efficient operation - Process Monitoring and Management: refine and enhance monitoring and manage system processes Professional & Technical Skills: - Must To Have Skills: Proficiency in Unix Shell Scripting. - Good To Have Skills: Experience with Pega Platform, Oracle Billing and Revenue Management (Oracle BRM), AWS Administration. - Strong understanding of scripting languages and automation tools. - Experience in troubleshooting and debugging application issues. - Familiarity with system integration and API management. Additional Information: - The candidate should have minimum 5 years of experience in Unix Shell Scripting. - Stakeholder Communication: ability to communicate effectively with stakeholders, including vendors and internal teams. - Team Collaboration: skills in working collaboratively with cross-functional teams. - This position is based at our Pune office. - A 15 years full time education is required.
Pune
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