Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : AWS Architecture
Good to have skills : DevOps Architecture, Python (Programming Language), Ansible on Microsoft Azure
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Scope of the role • AWS operations: EC2, EKS, RDS, ALB/CloudFront, IAM/OIDC, VPC/TGW/SGs, patching, and hygiene. • Application support: release readiness, runbooks, post-deploy smoke checks, performance baselines, and clean rollback paths. • Visibility: dashboards, logs, metrics, traces, synthetics, error budgets, and alert health. • Backup & DR: policies, schedules, retention, cross-region copies, restore testing, and DR runbooks (RPO/RTO owned and measured). • Incident leadership: run Sev-1/2 bridges, keep comms clear, and land post-mortems with actions that actually close. • Cost hygiene: tagging, right-sizing, SP/RI coverage, lifecycle cleanups (EBS/EIP/AMIs). • Team enablement: guardrails, golden runbooks, and small automations that remove toil. Day-to-day (what this looks like) • Triage overnight alerts and hot issues, set priorities, and make sure owners are clear. • Keep dashboards honest; fix flapping or missing alerts before they wake people up. • Check backups and recent restore points; open tickets for any gaps and track to done. • Unblock releases; verify smoke checks; keep environments tidy and predictable. • Lead or delegate break/fix; no lingering “mystery” incidents. • Write down what we learned in the runbook so the next person can fix it faster. Weekly rhythm • Ops review: incidents, alerts, deploys, costs, capacity, and backup status in one short readout. • Observability tune-up: delete noise, add the missing signal, and test a synthetic from the edge. • Backup/DR: run a small restore test and record RPO/RTO evidence. • Patch and change review: what shipped, what rolled back, why. Monthly outcomes • Share availability/SLOs, MTTR, change failure rate, observability coverage, backup compliance, and costs in plain English. • Close the top recurring issues (noisy alerts, flaky deploys). • Refresh the most-used runbooks; validate DR for one critical workload (tabletop or live restore). Core responsibilities • Own production readiness and stability for assigned AWS accounts and apps. • Lead incidents and land post-mortems; make the fixes stick. • Keep monitoring/logging/tracing standards real; enforce SLOs and error budgets. • Own backup strategy end-to-end, including monthly restore tests and DR docs. • Keep access least-privileged and auditable; rotate secrets and certs on time. • Drive cost posture and mentor the team; make on-call humane. What “good” looks like • Visibility: one clear dashboard per service, clean alert routing, low false positives. • Backups: 100% jobs green (or retried), documented RPO/RTO, and monthly restore tests that pass. • Reliability: MTTR trending down; most issues solved by the first responder with a runbook. • Change: predictable releases with smoke and rollback; fewer failed changes month over month. • Cost: flat or down against growth; tagging at or above 95%. Experience we’re looking for 8–10+ years in cloud/app operations with strong AWS hands-on. Comfortable leading incidents, shaping dashboards and alerts, and automating the boring bits (Terraform, Ansible, Python). Experience running backups/DR in AWS and proving it with real restore tests. Cloud network experience.
Bengaluru
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