Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Amazon Web Services (AWS)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
, Summary: As a Operational Analyst your responsible for batch monitoring, incident management, and operational support of AWS batch jobs and applications to ensure high availability and performance. Key Responsibilities: • Monitor AWS resources and application health using Step Functions, AWS Batch, CloudWatch, Dynatrace. • Handle incidents, alerts, and service requests as per SLA using ServiceNow (L1 and L2 support) • Support patching, deployment coordination, and routine maintenance tasks. • Perform basic troubleshooting for Lambda, EC2, S3, RDS and Postgres database issues. • Escalate complex issues to L3/Engineering with proper analysis. • Maintain operational logs, reports, and shift handover documentation. Must Have Skills: • Good understanding of AWS services (Lambda, EC2, S3, RDS, CloudWatch). • Hands-on experience in monitoring and incident management of applications built using AWS (L1 and L2 support experience in AWS applications is must) • Experience in supporting patching, deployment, and routine maintenance tasks. • Strong analytical and communication skills. • Willingness to work in 24x7 support or rotational shifts (5 days/week office) Good to Have Skills: • Experience with ServiceNow, JIRA, or ITSM tools and Python knowledge • Familiarity with Linux/Windows administration. • Scripting knowledge (Shell or Python) for basic automation. Additional Information: - The candidate should have minimum 2 years of experience in Amazon Web Services (AWS). - This position is based at our Hyderabad office. - A 15 years full time education is required. - 5 days Work from office is compulsory.
Bengaluru
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