Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve software issues. - Collaborate with cross-functional teams to address system challenges. - Develop and implement software solutions to enhance system performance. - Conduct regular system audits to ensure data integrity and security. - Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR). - Strong understanding of database management systems. - Experience with troubleshooting and debugging software applications. - Knowledge of ITIL framework for service management. - Hands-on experience with incident management tools. Additional Information: - The candidate should have a minimum of 2 years of experience in Electronic Medical Records (EMR). - work from office is mandatory for all working days - This position is based at our Hyderabad office. - A 15 years full time education is required.
Hyderabad
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