Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Solarwinds Administration
Good to have skills : AppDynamics Administration, Splunk Administration, Dynatrace Administration
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving application-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve application issues. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Develop and maintain documentation for troubleshooting procedures. - Implement monitoring solutions to ensure system stability. - Participate in on-call rotation to provide 24/7 support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration. - Good To Have Skills: Experience with Splunk Administration, AppDynamics Administration, Dynatrace Administration. - Strong understanding of network monitoring and performance management. - Knowledge of ITIL framework and incident management processes. - Experience in scripting languages like PowerShell or Python. Additional Information: - The candidate should have a minimum of 2 years of experience in Solarwinds Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Bengaluru
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