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Application Support Engineer

Indore Job No. atci-4699863-s1825248 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Software Configuration Management (SCM)
Good to have skills : WSUS
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Windows Server Patch Support Engineer, you will act as detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the timely resolution of incidents and service requests. With your expertise in System Configuration Management , and Windows System Update, you will contribute to the stability and reliability of the Windows Server, ensuring a seamless user experience. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Troubleshoot and resolve technical issues related to application functionality and performance. - Collaborate with cross-functional teams to identify and implement solutions. - Ensure the timely resolution of incidents and service requests. - Contribute to the stability and reliability of applications through effective Software Configuration Management (SCM) practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in WSUS and Windows Server Update - Strong understanding of Windows Server and configuraion Additional Information: - The candidate should have a minimum of 5 years of experience in WSUS - This position is based at our Indore office. - A 15 years full time education is required.

Qualifications

15 years full time education

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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