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N Demonstrates business and industry acumen to initiate and/or develop client relationships.\n\n\nPerformance Management\n\n Oversees and promotes consistent application of human resource processes including performance management, career development, salary review, and resource allocation within area of responsibility.\n Manages team mix to the standard pyramid for type of Client Service Team/Service Delivery Team, headcount, macro resource load balance (rolling 3 months), utilization, overtime etc and escalate issues when required according to established practices.\n\n\nCustomer Care Roles ...

The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. Regularly meets with all team members to review their developmental progress paving way for their career plan and to understand their concerns to help them out in whatever way possible. Flag risks to clients and Accenture stakeholders and propose action plans \n Customer Care\n Ownership: Location / site related responsibilities in liasioning with various teams and serve as an owner to ensure business continuity as well. Primarily your ...

Client-site, delivery center) \n Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement \n Implement standard SLA commitments and other financial/operational metrics for client(s)/portfolio(s) \n Support the achievement of contract controllable income (CCI) targets, as well as the achievement of cost-to-serve targets; deliver efficiencies through standard processes and synergies \n Manage recruiting, staffing, people engagement, pyramid, mix, utilization, cost-to-serve and capacity of service delivery staff to ...

N Demonstrates business and industry acumen to initiate and/or develop client relationships.\n\n\nPerformance Management\n\n Oversees and promotes consistent application of human resource processes including performance management, career development, salary review, and resource allocation within area of responsibility.\n Manages team mix to the standard pyramid for type of Client Service Team/Service Delivery Team, headcount, macro resource load balance (rolling 3 months), utilization, overtime etc and escalate issues when required according to established practices.\n\n\nCustomer Care Roles ...

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.Accenture.Com What would you do. You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.\nPosting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in ...

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.Accenture.Com What would you do. Services may include regulatory and organization principles compliance, internal controls, budgeting/forecasting, contract profit and loss management and advisory to our FTS leadership. Deliver services around the globe through a network of financial professionals via help-desk support, shared service operations and customer-dedicated on-site support.\nA Finance Transition Services (FTS) Sr. Analyst can expect to ...

Skill required: Voice - Service Desk Voice SupportDesignation: Customer Contact Comms AssociateQualifications:Any Graduation Years of Experience:1 to 3 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the ...

Skill required: Voice - Service Desk Voice SupportDesignation: Customer Contact Comms AssociateQualifications:Any Graduation Years of Experience:1 to 3 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the ...

The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.\nDesign, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications.What are we looking for. Collaboration and interpersonal skills\nStrong analytical ...

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.Accenture.Com What would you do. You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.\nboosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. The Accounts Payable Processing team focuses ...

Skill required: Talent Development - Instructor-Led Training (ILT)Designation: Business Interlock Associate ManagerQualifications:Any Graduation Years of Experience:10 to 14 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 ...

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.Accenture.Com What would you do. You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.\nboosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. The Accounts Payable Processing team focuses ...