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Application Support Engineer

multiple locations +view all Job No. atci-4198046-s1623902 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification :

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems related to Electronic Medical Records (EMR). Your typical day will involve providing dynamic service and support to ensure seamless functioning of the systems. Roles & Responsibilities: - Provide technical support and troubleshooting for EMR systems, identifying and resolving issues within multiple components of critical business systems. - Collaborate with cross-functional teams to ensure seamless functioning of EMR systems, including software development, testing, and deployment teams. - Develop and maintain technical documentation related to EMR systems, including user manuals, troubleshooting guides, and knowledge base articles. - Conduct regular system audits and performance monitoring to identify potential issues and proactively address them before they impact system functionality. - Stay updated with the latest advancements in EMR systems and technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong understanding of Electronic Medical Records (EMR) systems and related technologies. - Good To Have Skills: No Technology Specialization. - Experience in providing technical support and troubleshooting for critical business systems. - Experience in collaborating with cross-functional teams, including software development, testing, and deployment teams. - Strong technical documentation skills, including user manuals, troubleshooting guides, and knowledge base articles. - Experience in conducting system audits and performance monitoring to identify potential issues and proactively address them before they impact system functionality. Additional Information: - The candidate should have a minimum of 3 years of experience in providing technical support and troubleshooting for critical business systems related to Electronic Medical Records (EMR). - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions for EMR systems. - This position is based at our Bengaluru office.

Qualifications

Locations

Bengaluru, Chennai, Hyderabad, Pune

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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