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Application Support Engineer

multiple locations +view all Job No. atci-4197457-s1646754 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Configuration Database & CI Management
Good to have skills : ServiceNow Configuration Management Database (CMDB)
Minimum 5 year(s) of experience is required
Educational Qualification : Graduate with 15 years of education

Role: Application Support Engineer Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills:Configuration Database & CI Management Good to Have Skills: ServiceNow Configuration Management Database (CMDB) Job Requirements: '', Key Responsibilities: 1 Manage data with tables in the CMDB and Assets and its Data Sources 2 Plans and manages a population of the Configuration Management System, including discovery and other data import methods 3 Configure efficient Identification and Reconciliation 4 Monitor CMDB health and resolve conflicts between authoritative data sources 5 Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs 6 Configure, develop, enhance, and implement application mapping Technical Experience: 1 Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera 2 Good to have - MID Server configurations for Integrations data pull 3 Good to have - Customizes ServiceNow configuration, including custom scripts Professional Attributes:1 Minimum 4-5 years of experience ServiceNow 2 Minimum 5 years of experience in IT asset / CMDB management 3 Experience in IT Asset Management process and operational delivery environment 4 Excellent communication and presentation skills 5 Excellent communication interpersonal skills. Educational Qualification:Graduate with 15 years of education Additional Info: Flexible Working hours

Qualifications

Graduate with 15 years of education

Locations

Bengaluru, Mumbai

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

What people are saying about us

"Best Company to work with"

Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

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