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Infra Tech Support Practitioner

Noida Job No. atci-4155242-s1611516 Full-time
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Job Description

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft SQL Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Implement hardware/software support - Perform L1 and L2/ basic and intermediate level troubleshooting - Ensure smooth operation of production and development systems Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Administration - Strong understanding of database management - Experience in server and network administration - Knowledge of troubleshooting hardware and software issues - Familiarity with ITIL framework Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Administration - This position is based at our Noida office - A Graduate degree is required

Qualifications

Graduate

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