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SAP CX Service Cloud C4C-Application Developer

Coimbatore Job No. atci-4123426-s1601120 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CX Service Cloud C4C Good to have skills : NA Minimum 7 year(s) of experience is required Educational Qualification : 15 Years continuous Education Key Reponsibilities : Perform detailed analysis of business process requirements and provide appropriate solutions to the client; Facilitate and drive workshops to collect business requirements and prepare the requirement traceability matrix by understanding client business process; Proficient in Configure, Customizing and Testing of C4C Service Scenarios as per client requirements; Identify gaps, issues and work around solutions and come up with RICEFW; Document functional designs, test cases and results; Proactivel Technical Experience : Min of 2-5 years of work experience in SAP Service cloud in implementation or support projects; Experience Scoping Finetuning activities, Workflow, Approval Management, SLAs, Service Entitlements, Contracts, Channel configuration, Service Structure and Access User Management; Configuration knowledge for SAP Service Cloud for different scenarios, Industry scoping knowledge will be added advantage; Functional knowledge in integration between SAP Service Cloud and other SAP Systems like S/4 HANA Professional Attributes : Good understanding of the Service Cloud; Good communication; Ability to work in team environment; Analytical skills; Presentation skills; Flexibility of work


Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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