Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Linux
Good to have skills : Red Hat OS Administration, Linux Operations
Minimum 3 year(s) of experience is required
Educational Qualification : BE or Graduate
As an Application Technical Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve using your expertise in Linux to accurately define and resolve client issues, while utilizing exceptional communication skills to maintain world-class systems.
Roles & Responsibilities:
- Provide ongoing support to clients, acting as the interface between the client and the system or application.
- Utilize deep product knowledge to accurately define client issues and design effective resolutions.
- Ensure the smooth functioning of systems or applications, utilizing expertise in Linux operations and Red Hat OS administration.
- Collaborate with cross-functional teams to deliver quality solutions and maintain world-class systems.
- Maintain exceptional communication skills to effectively communicate technical information to stakeholders.
Professional & Technical Skills:
- Must To Have Skills: Expertise in Linux operations.
- Good To Have Skills: Red Hat OS Administration, Linux Operations.
- Solid understanding of system or application support and maintenance.
- Experience in collaborating with cross-functional teams.
- Exceptional communication skills for effective stakeholder communication.
- The candidate should have a minimum of 3 years of experience in Linux operations.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering quality solutions.
- This position is based at our Bengaluru office.