Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Account Delivery Management
Good to have skills : Account Management
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years of formal education - Graduate
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve acting as a software detective, utilizing your expertise in Account Delivery Management to provide a dynamic service to our clients. Roles & Responsibilities: - Provide technical support for critical business systems, utilizing your expertise in Account Delivery Management to ensure timely resolution of issues. - Collaborate with cross-functional teams to identify and troubleshoot complex technical issues, utilizing your strong problem-solving skills to provide effective solutions. - Develop and maintain strong relationships with clients, utilizing your expertise in Account Management to ensure client satisfaction and retention. - Contribute to the development and implementation of best practices and standard operating procedures, utilizing your experience in Application/Cloud Support to drive continuous improvement. Professional & Technical Skills: - Must To Have Skills: Expertise in Account Delivery Management. - Good To Have Skills: Experience in Account Management. - Strong problem-solving skills, with the ability to troubleshoot complex technical issues. - Excellent communication and interpersonal skills, with the ability to develop and maintain strong relationships with clients. - Experience in Application/Cloud Support, with a solid understanding of best practices and standard operating procedures. Additional Information: - The candidate should have a minimum of 2 years of experience in Account Delivery Management. - The ideal candidate will possess a strong educational background in Software Engineering, Computer Science, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
Bengaluru
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