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Storage Area Networks (SAN) Architecture and Design-Infra Tech Support Practitioner

Bengaluru Job No. atci-4077867-s1580916 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAS Architecture and Design Minimum 3 year(s) of experience is required Educational Qualification : Bachelors degree Key Reponsibilities : 1Respond to user/client escalations and engage functional escalation and Management escalation as required2 Manage requests incidents on ITSM tool3 Implement the changes as applicable, test the changes and handover to customer4 Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality5 Required for easy transition into role and join on-call group which is high priority6 Consequently identifies opportunities to improve operations Technical Experience : 1 Storage administrators are responsible for managing the secure and efficient storage of an organizations electronic data, including electronic files and storage hardware 2 Develop, configure, and maintain storage systems and resources, often involving a combination of onsite storage and offsite virtual or cloud-based solutions 3 Good Knowledge on Network Attached Devices NAS, Storage Area Network SAN and also Storage Monitoring Tools Professional Attributes : Good communication skill, Leadership skills, team handling skills, team building, analytical skills and good presentation skills and ability to work independently Willing to work in 24/7 support rotational shifts

Qualifications

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

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