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Microsoft SQL Server Database Administration-Application Tech Support Practitioner

Gurgaon Job No. atci-4077560-s1580936 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft SQL Server Database Administration Good to have skills : Microsoft SQL Server Minimum 5 year(s) of experience is required Educational Qualification : Bachelors degree Key Reponsibilities : 1Respond to user/client escalations and engage functional escalation and Management escalation as required2 Manage requests incidents on ITSM tool3 Implement the changes as applicable, test the changes and handover to customer4 Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality5 Required for easy transition into role and join on-call group which is high priority6 Consequently identifies opportunities to improve operations Technical Experience : 1 Good knowledge on MySQL, DB2, Microsoft Azure Databases Infrastructure, PostgreSQL Administration,MongoDB Administration etc 2 Database Backup and Recovery 3 Optimizing data warehouse, lake and other storage 4 Hands on experience on Microsoft SQL Server Database servers and Oracle DB servers 5 Good knowledge on Specialised Data Handling and Implementing data policies, procedures, standards and Capacity planning Professional Attributes : Good communication skill, Leadership skills, team handling skills, team building, analytical skills and good presentation skills and ability to work independently Willing to work in 24/7 support rotational shifts


Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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