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Service Delivery Ops Associate Manager

Gurgaon Job No. aioc-s503550 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com    What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Supplier Relationship Management team is responsible for developing a supplier management strategy that incorporates supplier segmentation, supplier integration, supplier development & supplier performance monitoring to meet business objectives. They are responsible for invoice reconciliation, performance dashboards, certificate of insurance, Scorecard/Customer Satisfaction survey & business recovery plan. This team is an SME for supply chain projects & initiatives like supplier sourcing, RFx, optimizations, supplier forums & training, satisfaction surveys. They analyze data regularly to identify gaps in the MSP program supply chain & make proactive recommendations to clients & RSR Program Office to ensure desired business results. They help provide support, management, & supplier training during the supplier vetting process as new suppliers join programs. They help manage & document supplier performance, including program suspension and/or removal if expected results are not achieved. What are we looking for? •Contract management •Budgeting and Forecasting •Risk Assessment •Written and verbal communication •Ability to manage multiple stakeholders •Collaboration and interpersonal skills •IT Procurement Management Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Qualifications

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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"Best Company to work with"

Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

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