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Service Delivery Ops Senior Analyst - Lending Operations

Chennai Job No. aioc-s500601 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Skill required: Lending Operations - Underwriting Designation: Management Level - Senior Analyst Job Location: Chennai Qualifications: Any Graduation Years of Experience: 8 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com    What would you do? You will be aligned to our Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios. You will be working as a part of Pre-Foreclosure milestone Review Team where you would be evaluating the processing adherence to regulatory / procedural / client requirements of Loss mitigation agent decisions. • Performs ongoing, structured, and rigorous review of loans prior to foreclosure referral and foreclosure sale in order to identify exceptions in loss mitigation processing and customer interactions • Examines Loss Mitigation processes for accuracy, completeness, and compliance with investor/insurer guidelines • Reviews for Borrower cooperation in establishing modifications, and responsiveness in making trial payments or breaches of modifications for technical (non-substantive) reasons • Confirms borrowers were educated with loss mitigation opportunities prior to foreclosure referral and foreclosure sale • Reviews call recording transcripts to ensure proper call handling as related to loss mitigation opportunities and offerings What are we looking for? • Adaptable and flexible • Agility for quick learning • Ability to work well in a team • Commitment to quality • Written and verbal communication Mortgage servicing processes like Foreclosure and Loss Mitigation Roles and Responsibilities • Performs ongoing, structured, and rigorous review of loans prior to foreclosure referral and foreclosure sale in order to identify exceptions in loss mitigation processing and customer interactions • Examines Loss Mitigation processes for accuracy, completeness, and compliance with investor/insurer guidelines • Reviews for Borrower cooperation in establishing modifications, and responsiveness in making trial payments or breaches of modifications for technical (non-substantive) reasons • Confirms borrowers were educated with loss mitigation opportunities prior to foreclosure referral and foreclosure sale • Reviews call recording transcripts to ensure proper call handling as related to loss mitigation opportunities and offerings • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts

Qualifications

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

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