Skip to main content Skip to footer

SW/App/Cloud Tech Support Analyst - Application Hosting Operations

Bengaluru Job No. aioc-s494365 Full-time
Apply Now

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Skill required: Tech for Operations - Microsoft Robotic Process Automation
Designation: SW/App/Cloud Tech Support Analyst - Application Hosting Operations
Qualifications:Any Graduation,B Ed
Years of Experience:3 to 5 years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Application Hosting Operations team enables customer success by offering managing hosting services (Infrastructure & Platform), dynamic data centers, expansion of existing services, product support, supplier management, and application operations. Infrastructure Services (IS) – AHO continuously works to extend TFO hosting and services portfolios with high value services, such as virtual machine, database, web, and desktop hosting with on demand virtualized servers and networking services. AHO’s ability to differentiate and scale client requirements into multiple solution options propels client success and productivity into the future. The position is on automating business processes using Robotic Process Automation Tools Like BluePrism, Automation Anywhere, etc. This role includes writing code in C#, VB.NET, .NET to provide automation. This also involves using RPA tools to design process flows, write code, create technical documentation to provided end to end automation.
What are we looking for? • Automation Anywhere • Adaptable and flexible • Ability to establish strong client relationship • Ability to work well in a team • Strong analytical skills • Ability to manage multiple stakeholders • Automation in Application Maintenance. Good to Have Skills : Any other RPA knowledge-, Power Automate, VBA, VB Scripting, Python, Java
Roles and Responsibilities: • In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • AA skill required Design, build and configure applications to meet business process and application requirements Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements Review and integrate the technical architecture requirements Provide technical guidance and training to the deployment teams and ensure that the implementations follow the finest practice configuration principles . • Technical Experience : Should have good hand on experience in Automation Anywhere - Develop Solution Definition Document, Technical Design Documents - Review developments of juniors - Should have good understanding and experience in troubleshooting issues, performance improvement • Good to have, Power Automate, VBA, VB Scripting, Python, Java • Need Resource who will work in rotational shifts and on support role

Qualifications

Any Graduation,B Ed

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

What people are saying about us

"Best Company to work with"

Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

MORE ACCENTURE INDIA RATINGS & REVIEWS

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.