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Trust & Safety Senior Analyst-Service Management

Bengaluru Job No. aioc-s467162 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Skill required: Service Management - Content Moderation Designation: Management Level - Senior Analyst Job Location: Bengaluru Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com    What would you do? The Software and Platform vertical helps the world’s leading platform companies accelerate, scale and improve their businesses as their most trusted, innovative, comprehensive and experienced partner. The Service Management team is responsible for being the frontrunner in terms of products / services provided that are reliable and safe for the intended users, meeting all obligations and continually learning and improving in all spheres to pursue the moving target. The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client's terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the client’s terms of services is accurately identified and flagged for action in a timely manner. What are we looking for? •Ability to perform under pressure in a 24[*]7 work environment with rotational shifts and rotational week offs •Ability to work well in a team at the designated office/home/hybrid location setup, as decided by business •Adaptable and flexible to be able to meet all performance and quality standards •Agility for quick learning to meet client/service delivery commitments •Detail orientation to learn and perform within expected timelines Roles and Responsibilities •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role will require you to work in rotational shifts, rotational week offs at the designated office/home/hybrid location setup, as decided by business in a 24*7 work environment

Qualifications

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

What people are saying about us

"Best Company to work with"

Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

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