Delivery Lead Senior Manager
Designation: Delivery Lead Senior Manager
Qualifications:Chartered Accountant/Master of Financial Management/Bachelor’s degree with Finance specialization
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Lead end-to-end Finance & Accounting Operations delivery for strategic global clients, ensuring excellence across P2P, OTC, RTR, FP&A, Controlling, and Master Data processes. Drive operational performance, client satisfaction, transformation, automation, financial outcomes, and talent development while partnering with client and account leadership to deliver sustainable business value and growth. • Finance Operations (P2P, OTC, RTR, FP&A, Controlling) • Global Delivery Management • Client Relationship Management • Transformation & Automation • GenAI and Digital Operations • Financial Management • Program & Project Management • Change Management • Resource & Talent Management
What are we looking for? • Account Management - P3 • Service Delivery Management - P4• We are seeking an experienced Finance & Accounting leader with a strong track record in managing global delivery organizations, driving operational excellence, and building trusted client relationships. The ideal candidate brings deep expertise across finance operations, transformation, automation, and financial management, combined with strong commercial acumen and people leadership skills. The individual should be comfortable navigating senior stakeholder environments, leading large-scale teams, driving innovation initiatives, and delivering measurable business outcomes. • Account Management - P3 • Service Delivery Management - P4
Roles and Responsibilities: • Lead end-to-end delivery of Finance & Accounting operations for strategic client engagements, ensuring high-quality execution across Procure-to-Pay (P2P), Order-to-Cash (OTC), Record-to-Report (RTR), FP&A, Controlling, and Master Data processes. Own service delivery performance and accountability for SLAs, KPIs, quality metrics, compliance requirements, customer satisfaction, and governance commitments. • Build and maintain strong relationships with client leadership, process owners, and key stakeholders. Act as the primary escalation point for operational issues, ensuring timely resolution of complex risks, service concerns, audit observations, and business continuity challenges. Lead regular governance forums, operational reviews, executive business reviews, and strategic planning discussions. • Drive transformation initiatives through automation, analytics, GenAI, and process optimization programs. Identify opportunities to improve efficiency, productivity, control, and service quality while supporting digital finance transformation roadmaps. Lead transition, stabilization, and continuous improvement programs to deliver sustainable value for clients. • Own financial and commercial performance for the portfolio, including revenue, margin, productivity, utilization, forecasting, and cost optimization. Partner with account and commercial teams to support contract management, renewals, change requests, business cases, and growth opportunities while ensuring alignment with contractual obligations and client expectations. • Provide leadership to managers, team leads, and global delivery teams across multiple geographies. Drive talent development, leadership capability building, workforce planning, succession management, employee engagement, diversity and inclusion, and retention initiatives. Create a culture of accountability, collaboration, innovation, and continuous learning.
Chennai
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