Pricing Optimization Manager
Designation: Pricing Optimization Manager
Qualifications:Any Graduation/Master of Business Administration
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • The Seller & Deal Support Global Process Owner (GPO) is the global authority for end-to-end Seller & Deal Support processes across geographies. The role focuses on defining process standards, governance frameworks, AI-enabled operating models, business rules, and continuous improvement initiatives rather than managing delivery teams. • The GPO partners with Tower Leads, Group Leads, Operations Managers, and stakeholders to drive standardization, transformation, automation, and operational excellence. • Outcome KPIs • • Process standardization • • Seller experience • • Deal velocity • • SLA compliance • • First pass quality • • Process and AI adoption • • Transformation roadmap delivery • Execution KPIs • • SOP implementation • • Governance compliance • • Automation rollout • • Improvement backlog delivery • • AI capability deployment • • Documentation and stakeholder enablement
What are we looking for? • Mandatory Skills • • Global Process Ownership in Seller Support, Deal Support, Commercial Operations, or Sales Operations. • • Process standardization, governance design, operational excellence, and transformation leadership. • • AI enabled workflow automation and intelligent operations. • • Strong knowledge of Salesforce CRM, ServiceNow, Power BI Tableau, and workflow automation platforms. • • Process improvement, analytics, root cause analysis, KPI management, and change management. • • Executive stakeholder management and cross-functional leadership.
Roles and Responsibilities: • • Own end-to-end Seller & Deal Support processes including seller inquiries, deal support, quoting, pricing approvals, RFP management, renewals, case management, and operational governance. • • Define and maintain global SOPs, approval workflows, governance frameworks, controls, and process standards. • • Lead process standardization and optimization across all regions. • • Drive AI-enabled transformation through intelligent workflows, automated triage, approval routing, seller self-service, RFP response generation, and case resolution. • • Establish governance models, SLA frameworks, escalation mechanisms, compliance standards, and operational controls. • • Define and monitor KPIs including seller experience, deal velocity, quality, productivity, SLA adherence, and process effectiveness. • • Partner with business, operations, transformation, and technology teams to ensure adoption of standardized processes. • • Serve as a global SME influencing stakeholders, client leadership, and transformation programs. • • 14 to 18 years of experience in Sales Operations, Deal Support, Commercial Operations, or Seller Support. • • Demonstrated experience as a Global Process Owner or enterprise transformation leader. • • Any Graduation required; MBA preferred. • • Business fluent English; additional regional language preferred. • Preferred Certifications • • Salesforce Administrator or CRM • • ServiceNow • • Power BI or Tableau • • Lean Six Sigma Black Belt • • PMP or Prince2 • • AI enabled Automation or Agentic AI Certification
Bengaluru
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