Func & Ind Intelligence Senior Manager
Designation: Func & Ind Intelligence Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
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What would you do? Provide end to end process expertise input to the process team’s global design preparation Drive and compile leading practices, and process design considerations incorporating build to operate efficiency design principles Provide input into the technology enablement (Workday) and assist in identifying automation opportunities and address process administration gaps Provide input, where needed on service delivery components needed for policy harmonization Participate in global design authority discussions and provide input to any service delivery components Work with the PMEs to document process narratives and localization requirements needed for SOP creation Compile localization practices to help with localization preparation Participate in the localization sessions and provide leading practice input in administering local processes Provide input and compile end to end process scenarios Participate in testing end to end processes in order to get familiarization of various system and process scenarios for SOP creation Lead the SOP build for each process area Manage the Process Matter Experts in building out SOP Work with their client counterparts to review and validate completeness of SOP content Lead the training and service rehearsal activities for their process areas Train BPO process SMEs Help the transition management teams to plan, coordinate and monitor successful execution of training and SRT
What are we looking for? Hand-on Knowledge of HRMS (SAP, Workday, Oracle) is required •Work with the transition teams during the cutover phase to execute process cutover activities Lead ongoing continuous process improvement analyses and monitoring of process-specific KPIs Ideate, test and develop potential Analytics opportunities enabling creation of Client business value Provide ongoing coaching to PMEs and the BPO process teams
Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area(s) of responsibility • The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives • Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility • Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters • Should have latitude in decision-making and determination of objectives and approaches to critical assignments • Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility • Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts
Bengaluru
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