Procure to Pay Operations Specialist

Skill required: Procure to Pay - Invoice Processing
Designation: Procure to Pay Operations Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Responsible for overseeing the end-to-end accounts payable function, ensuring accurate, timely, and compliant processing of invoices and payments. The role involves managing invoice processing, payment execution, exception handling within procurement workflows, vendor query resolution, and leading the AP team to maintain strong internal controls and operational efficiency. 1. Invoice Processing • Oversee accurate and timely processing of vendor invoices in compliance with company policies and accounting standards. • Ensure proper three-way matching (Purchase Order, Goods Receipt, Invoice). • Validate coding of invoices to correct GL accounts, cost centers, and projects. • Monitor and manage invoice backlog, aging reports, and productivity metrics. • Implement and maintain invoice automation and digitization processes where applicable. • Ensure compliance with tax regulations (e.g., VAT/GST, withholding tax). Payment Process • Manage payment cycles (weekly, bi-weekly, monthly) ensuring timely disbursement. • Review and approve payment proposals including bank transfers, checks, and electronic payments. • Ensure adherence to internal controls and segregation of duties. • Maintain vendor master data integrity and ensure compliance with KYC requirements. • Coordinate with Treasury for cash flow planning and payment scheduling. • Ensure reconciliation of vendor accounts and resolution of outstanding balances. 3. Invoice Exception Handling (Procurement) • Manage invoice discrepancies such as price variances, quantity mismatches, missing POs, and incorrect tax treatments. • Collaborate with Procurement and Receiving teams to resolve blocked invoices. • Analyze recurring procurement-related issues and recommend process improvements. • Ensure timely resolution of unmatched or disputed invoices to avoid late payment penalties. • Maintain documentation and audit trails for exception handling and approvals.
What are we looking for? Query Resolution • Serve as escalation point for vendor and internal stakeholder queries. • Ensure timely and professional communication with suppliers regarding invoice and payment status. • Monitor and track query resolution timelines and service levels. • Work closely with Procurement, Operations, and Finance teams to resolve discrepancies. • Maintain a query log and implement corrective actions for recurring issues. •Accountabilities • Lead, mentor, and develop the Accounts Payable team. • Set KPIs and monitor performance metrics (invoice turnaround time, payment accuracy, exception rates). • Conduct regular training sessions on AP policies and system updates. • Ensure compliance with company policies, financial regulations, and audit requirements. • Support internal and external audits by providing necessary documentation. • Maintain robust internal controls to prevent fraud and payment errors. • Ensure SOX compliance (if required). • Drive continuous process improvements and automation initiatives. • Create material for governance reviews • Support in other Accenture Operations areas: Operational Excellence, Maintaining Dashboards, Reporting • Maintain Client Data Protection standards • This is a Team Lead Role • Strong leadership and strategic procurement capability • Strong analytical and problem-solving skills • Attention to detail and accuracy • Stakeholder management • Process improvement mindset • Strong communication skills • Ability to work under tight deadlines • Deep ERP and AP system knowledge • Problem-solving and escalation management • Multi-tasking and problem-solving mindset • Initiative & team person • Green SLAs and KPIs • Invoice processing turnaround time • Payment accuracy rate • % of invoices processed without exception • Vendor query resolution time • Compliance and audit findings • Team productivity and SLA adherence
Roles and Responsibilities: •Additional Good to Have: •• • Strong leadership and strategic procurement capability • Strong analytical and problem-solving skills • Attention to detail and accuracy • Stakeholder management • Process improvement mindset • Strong communication skills • Ability to work under tight deadlines • Deep ERP and AP system knowledge • Problem-solving and escalation management • Multi-tasking and problem-solving mindset • Initiative & team person • Additional knowledge of NetSuite (ERP) Additional Must Have: •• Lead, mentor, and develop the Accounts Payable team. • Set KPIs and monitor performance metrics (invoice turnaround time, payment accuracy, exception rates). • Conduct regular training sessions on AP policies and system updates. • Ensure compliance with company policies, financial regulations, and audit requirements. • Support internal and external audits by providing necessary documentation. • Maintain robust internal controls to prevent fraud and payment errors. • Ensure SOX compliance (if required). • Drive continuous process improvements and automation initiatives. • Create material for governance reviews • Support in other Accenture Operations areas: Operational Excellence, Maintaining Dashboards, Reporting • Maintain Client Data Protection standards • Excellent written, verbal and presentation communication skills. • Good Excel Knowledge •Soft Skills •• Proficiency in MS Office tools and / or Project would be an advantage. • Good quantitative and analytical skills • Working knowledge of SAP systems would be an advantage. • Working experience of Power BI, Power Automate will be preferred •At least 8 to 12 years of progressive experience in Accounts Payable or Finance operations. 2 to 3+ years in a supervisory or managerial role Strong knowledge of ERP systems (SAP/Oracle/NetSuite or equivalent). Strong understanding of procurement-to-pay (P2P) processes.