Supply Chain Operations Associate
Designation: Supply Chain Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
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What would you do? The Sr. Analyst / Analyst – Supplier Management is responsible for end-to-end onboarding and operational management of direct and non-direct suppliers for the clothing retail business. The role ensures supplier data accuracy, timely resolution of supplier queries, strong governance across supplier processes, and delivery of insightful reporting to support commercial and supply chain decision-making. Supplier Onboarding & Governance • Lead onboarding of direct (garment manufacturers, fabric mills) and non-direct suppliers (trims, packaging, logistics, service providers). • Coordinate supplier setup across systems (ERP, PLM, finance, compliance platforms). • Ensure suppliers meet commercial, legal, ethical, and compliance requirements (contracts, certifications, audits, sustainability documentation). • Maintain supplier master data accuracy and ensure adherence to internal governance standards. Supplier Query & Relationship Management • Act as a key point of contact for supplier operational queries related to onboarding, payment, documentation, pricing setup, and system access. • Manage and track supplier queries through defined SLAs, ensuring timely resolution and clear communication. Reporting & Analytics • Produce regular and ad-hoc reporting on supplier onboarding status, query volumes, turnaround times, compliance metrics, and performance KPIs. • Analyse supplier data to identify trends, risks, and improvement opportunities. • Provide insights and recommendations to senior stakeholders to drive process efficiency and supplier performance. • Support audits and management reviews with accurate data and documentation. Process Improvement & Controls • Identify opportunities to streamline supplier onboarding and query management processes. • Support implementation of system enhancements, automation, and standard operating procedures.
What are we looking for? •Supply Chain Management (SCM) Applications •Supply Chain & Merchandising Strategy •Written and verbal communication Qualifications & Experience • Bachelor’s degree/master’s degree • 5-8 years of experience in retail operations, supply chain, pricing, or merchandising support • Experience in clothing / fashion retail is a strong advantage. • Strong data handling skills (MS Excel, spreadsheets, reporting tools) • Experience with retail systems such as ERP, RMS, pricing or merchandising tools Clear written and verbal communication skills Nice to Have (one or more of the following) • High attention to detail and accuracy • Ability to manage multiple timelines in a fast-paced retail environment • Problem-solving mindset with strong follow-through • Ability to work cross-functionally with commercial and operational teams
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts
Mumbai
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