Pharmacovigilance Services Assoc Manager

Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance
Designation: Pharmacovigilance Services Assoc Manager
Qualifications:Any Graduation/Bachelor Degree in Life Sciences
Years of Experience:10 to 14 years
Language - Ability:Japanese - Elementary
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? o Ensure all cases are processed as per regulatory authority timelines and service level agreements (SLA). Provide guidance and support to the team members to perform their job roles effectively, thereby achieving all the SLAs. o Manage and evaluate performance of team members. o Support and guide people development and learnings
What are we looking for? Educational and Experience Requirements o Good analytical ability, leadership skills and people management. o Strong English and Japanese language proficiency (reading, writing, listening and speaking) o Detail oriented, Self-motivated and enthusiastic o Any Degree/associate degree, Life sciences, medical, pharmacy or related department preferred and not mandatory. o Technology skills: Experience with MS office, excel, word and power point o Minimum 7 years of work experience. Life science industry experience preferred and not mandatory o Good English verbal and writing skills. o Japanese Japanese-Language Proficiency Test – JLPT/equivalent certification- Minimum N3 above
Roles and Responsibilities: Responsibilities/Authorities o Ensure all cases are processed by the team members as per regulatory timelines and SLAs. o Ensure all cases are processed with strict adherence to timeline and quality. o Escalate issues or tasks outside the normal scope of work to SDL. o Work closely with client and the management team to drive operational activities. o Evaluate the team’s performance in terms of productivity, quality and other activities and implement steps to improve performance. o Recognize good performers in the team. o Ensure effective and efficient resource utilization. o Ensure team members plan, organize and manage daily work to meet Service Level timelines and deliverables. o Identify, support and implement continuous improvement activities. o Ensure compliance with Accenture’s policies and contractual requirements.