Order to Cash Operations Analyst
Designation: Order to Cash Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
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What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") The Credit Management Associate will be responsible for gathering and analyzing financial information of the projects existing and new customers and assess the risk of offering credit too small to medium scale businesses
What are we looking for? Minimum of 3-5 years experience working with Accounting systems in Accounts Receivable Written and spoken ability to communicate in English for Accenture interaction Attention to details Responsibility and accuracy in the completion of received tasks Ability to solve urgent matters and work under pressure Flexibility, especially in the period of month quarter year end closing Reliable proactive approach to entrusted tasks thinking outside the box Excellent interpersonal and communication skills Strong commitment to working with teams Providing excellent customer service Ability to work in a multicultural and diverse environment A natural ability to adapt to change Client industry experience a plus Bachelors Degree OR Minimum of 1 year of experience in customer experience . Credit experience would be an added advantage Minimum of 1 year experience with Microsoft Office SAP experience Perform and manage new credit applications within TAT. Gather and input financial data for Meta credit evaluations. Manage cases related to credit inquiries. Ensure data integrity (e.g., contact information, legal names) Escalate issues to the appropriate parties following the established escalation procedures, if necessary. Deliver exceptional customer service to both internal stakeholders and external customersHandle and resolve customer query disputes received via email
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts
Gurugram
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