Network & Svcs Operation New Associate

Skill required: Network Billing Operations - Problem Management
Designation: Network & Svcs Operation New Associate
Qualifications:Any Graduation
Years of Experience:1 to 1.5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? As Billing Analyst, you will be responsible for managing the end-to-end order-to-billing process for equipment sales. Your key responsibilities include: Sales Order Processing: Receive and review orders in the billing queue based on provided order details. Perform standardized validations to ensure accuracy and compliance with company policies. Invoice Generation & Dispatch: Generate invoices post-validation and ensure timely dispatch to customers. Maintain controls to ensure invoices match sales orders and contractual terms. Query Management: Handle customer queries related to invoice discrepancies raised via email, tools, or through the sales team. Investigate root causes of issues and provide resolutions promptly. Process credit and rebill transactions when necessary to correct errors. Quality & Compliance Control: Implement checks and controls to ensure accurate billing and adherence to internal guidelines. Collaborate with cross-functional teams (Sales, Finance, Operations) to resolve complex issues.
What are we looking for? •Hands-on experience in processing sales orders, validating details, generating invoices, and managing billing accuracy. •Strong understanding of internal controls to ensure invoices match sales orders and contractual terms. •Mandatory: Previous experience in Oracle NFPS inventory transactions, specifically in moving inventory from one Org another Org. •Familiarity with ERP systems and inventory management processes. •Excellent communication, problem-solving, and stakeholder management skills. •Ability to work under pressure and meet deadlines in a fast-paced environment. •Ability to investigate invoice discrepancies, handle customer queries, and perform credit/rebill transactions when required. 1. Oracle NFPS (Non-Financial Procurement System): Advanced knowledge of inventory transactions, including inter-organization transfers. 2. ERP Platforms: Experience with Oracle ERP or similar systems for order-to-cash and inventory management.
Roles and Responsibilities: Review and process equipment sales orders in the billing queue. Validate order details against company standards and contractual terms. Generate accurate invoices post-validation and ensure timely dispatch to customers. Maintain controls to ensure invoices match sales orders and pricing agreements. Investigate and resolve customer queries related to invoice discrepancies raised via email, tools, or sales teams. Perform credit and rebill transactions when necessary to correct billing errors. Execute inventory movements between organizations (Org-to-Org transfers) in Oracle NFPS. Ensure accurate transaction posting and compliance with internal guidelines.