Insurance Operations Analyst
Designation: Insurance Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
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What would you do? Tower: UK Pension- Investment Administration Level : CL11
What are we looking for? • Graduate in any stream. • Experience in the UK Pension- Investment Administration domain (preferred) • Open to flexible shifts based on business requirements. • Good verbal & written communication skills • Good typing skills and attention to detail. • Good time management skills. Ability to work independently • Up to 5 years of experience in UK Pension domain – Investment Administration (preferred). • Must have experience in Limit Reviews, Investment Management, Fee Adjustments, Payment Allocations, Asset Transfer, Corporate actions & Fund Mergers, Bulk Disinvestment, Annual Statements, Data Development, Application and Payment (Investment options and confirmations, Transaction), Income tax submissions and enquiries.
Roles and Responsibilities: • Full-time experience in processing UK Pension Investment Administration tasks. • Reviewing the investment administration request, processing the request, and requesting additional information/documents if needed. • Limit Reviews o Monitor and review and process pension investment limits in line with scheme rules and guidelines. o Escalate breaches and support remediation actions. • Fee Adjustments o Apply and update management, advisory, and platform fees based on client agreements. o Reconcile fee changes with accounting and reporting systems. • Payment Allocations o Allocate contributions, transfers, and disbursements to correct pension accounts and investment holdings. o Resolve mismatches and ensure audit trail integrity. • Application and Payment Handling o Process investment applications and confirm selected options. o Ensure accurate execution of transactions and timely payment confirmations. • Asset Transfers o Facilitate in-specie and cash transfers between pension schemes or providers. o Coordinate with custodians and ensure compliance with pension transfer regulations. • Corporate Actions & Fund Mergers o Process fund events such as mergers, splits, and dividend actions. o Update member records and communicate changes to impacted clients. • Bulk Disinvestment o Execute large-scale asset liquidations for scheme restructuring or member withdrawals. o Ensure alignment with investment mandates and market timing. • Annual Statements o Generate and distribute member statements detailing contributions, fund performance, and pension value. o Validate data accuracy and ensure regulatory compliance. • Income Tax Submissions & Enquiries o Support submissions for pension contributions, withdrawals, and tax relief claims. o Respond to member and tax authority for enquiries with appropriate documentation. • Data Development o Maintain and enhance pension data structures for reporting, compliance, and analytics. o Collaborate with IT and data teams to improve data quality and automation. • Liaise with pension administrators, fund managers, custodians, and compliance teams. • Provide operational support to client service teams and respond to member queries. • Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
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