Delivery Operations Team Lead
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:8 to 10 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market An end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization.
What are we looking for? 5+ yrs as a Recruitment manager • Excellent communication skills, Uses professional, error-free grammar and formatting in emails • Speaks with clarity, warmth, and confidence during virtual interactions. •Excellent Written communication Skills •ATS/ Job boards/ HCM Knowledge •US/Canada recruitment Experience is a Must have
Roles and Responsibilities: •Day to Day activity: strategic development and ongoing operation of all Recruitment services under the client account including Workforce planning, Sourcing, Screenin& onboarding . Responsible for leading and influencing the delivery of RPO operational activities, and maintains a strong knowledge of Operational best practices. Recruitment Operational activities include delivery of all Recruitment Dashboards, responsible for the overall maintenance and delivery of all Recruitment services. HR Information Systems, HR Project Management Office, Vendor Management, Continuous Improvement, HR budgets, and all Service Management activities (including measurement of SLAs and OLAs). Some on with US/ Canada recruitment experience & has managed recruitment for these geographies. Must have significant supervisory knowledge in a relevant field, are accountable for operational direction of a complex or large function and have client stakeholder experience. Key responsibilites: • Meet or exceed primary and secondary metric as defined contractually in the client agreement across Talent Aquistion Delivery • Manage day to day client interactions and communications • Mentor and manage a team of recruiters • Develop and deploy process improvement initiatives and process optimization projects within the deal • Provide overall direction to the projects to ensure smooth operations and also ensuring client issues are handled with utmost urgency and care • Utilize Reporting tools to determine root cause performance issues and work directly with Operations team to address issues and provide guidance to organization to stay on course or make course corrections • Handling any team performacne releated issues with in the team
Bengaluru
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