Business Interlock Associate Manager

Skill required: Talent Development - Instructor-Led Training (ILT)
Designation: Business Interlock Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development process The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners.
What are we looking for? •Written and verbal communication •Collaboration and interpersonal skills •Adaptable and flexible •Strong analytical skills •Commitment to quality •The Capability Development Training Lead is primarily responsible for managing the end to end planning and execution of training processes for Accenture Operations. This includes training delivery of the new hire end to end process, continuous education, company background and industry policies. Manages all training resources that support the business. Manages the assessment and analysis of the associates’ performance and learning needs including all identified learning activities in collaboration with client partners to meet the agreed upon service level targets. Collaborates with the teams in the planning and execution of required up training on service and tools updates, upskilling or cross training. Supports the design and development of training modules, process documentations and job aids necessary to perform the associate’s job. Manages tracking and reporting of relevant training data and generation of required training reports for internal and external stakeholders’ use. Supports work/activity related to Quality Improvement Project Initiative including but not limited to
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts