Campaign Management Specialist
Designation: Campaign Management Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
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What would you do? Senior Campaign Engineer
What are we looking for? ? Candidate should be a graduate ? Minimum 5 years of Email Marketing Experience. ? Minimum 5 years of experience of working on MOS products: particularly Word, PowerPoint, Excel & Outlook. ? Strong analytical knowledge in the marketing space. ? Impeccable time management and communication skills ? Project and Client (Brand team) management experience is a must. ? Demonstrated ability to understand customer needs and requirements; ability to proactively engage customer in the course of project management. ? MOS Experience working on Team reports, Excel, Word and PPT ? Strong verbal and written communication skills ? Strong listening skills ? Excellent customer service skills and experience in customer facing role. ? Able to work in a highly dynamic environment and able to multi-task. ? Working knowledge of how a Database works which can be leveraged for Email Marketing Programmes is a must. ? Minimum 4 years working knowledge of SFMC ? Intimate knowledge of Email Marketing Best Practices and trends.
Roles and Responsibilities: •? Individual will be responsible to manage the Email Campaign Team ? Individual will be responsible to ensure all deliverables for the team are completed with specified quality standards and deployed within timelines ? Manage team utilization and Forecast for future campaigns ? Individual will be responsible to manage Email Marketing requests received via email/phone/ Teams/ Workfront ? Manage the communications with the Onshore team and delegate campaigns and tasks with the Offshore team ? Manage end-to-end email campaign process for Pharma industry ? QA the campaign to ensure 100% accuracy ? Individual is needed to complete tasks (deploy emails, Generate Distribution list, manage calls with the project managers) on time and error-free. ? Ensure progress, issues and agreements are properly documented and acted upon. ? Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool
Mumbai
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