Campaign Management Associate
Designation: Campaign Management Associate
Qualifications:Any Graduation
Years of Experience:1-3 Years
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What would you do? Junior Campaign Engineer
What are we looking for? Candidate should be a graduate ? Minimum 1year experience in Email/Campaign Management required. ? Strong verbal and written communication skills ? Strong listening skills ? Excellent customer service skills and experience in customer facing role. ? Able to work in a highly dynamic environment and able to multi-task. ? Intimate knowledge of Campaign Management Best Practices and trends. ? Basic Knowledge of how a Database works which can be leveraged for Campaign Management is a must. ? Knowledge of SFMC - Desirable ? Other email delivery applications: Dream, , Marketo, Eloqua, Responsys – Mandatory if they don’t have SFMC – high proficiency ? Knowledge of SQL and JS desirable
Roles and Responsibilities: Individual will be responsible to manage Multichannel Campaign requests received via email/phone/OC ? Manage end-to-end Multi Channel campaign process for Pharma industry ? Individual is needed to complete tasks (deploy emails, Generate Distribution list, Create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-free. ? Ensure progress, issues and agreements are properly documented and acted upon. ? Ensure all quality standards are met ? Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool ? Bachelor’s degree (preferably Science) ? Minimum 3+ years of Email Marketing Experience. ? Minimum 3 years of experience of working on MOS products: particularly Word, PowerPoint, Excel & Outlook. ? Strong analytical knowledge in the marketing space. ? Impeccable time management and communication skills ? Project and Client (Brand team) management experience is a must. ? Demonstrated ability to understand customer needs and requirements; ability to proactively engage customer in the course of project management.
Mumbai
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