Service Delivery Ops Specialist
Designation: Service Delivery Ops Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Develop & lead negotiations by focusing on mutual strategic interests & remaining unconditionally constructive to promote an enduring business relationship. Manage the overall contracting process by collaborating with client & Accenture procurement, legal, & business teams to get to an agreement.
What are we looking for? Experience with contract reporting necessary (i.e. total number of contracts, number of suppliers under contract, and other indicators) to assess progress and effectiveness of the contract function; Experience responding to inquiries regarding contract obligations and redlines/revisions; Demonstrated a results driven approach, in a team setting where team members are not directly located within the same geography; Strong client management skills; Strong proficiency in Microsoft Outlook, Excel, PowerPoint, Access, Word. Legal degree required with a minimum of 6 years of experience or relevant contract management experience required with a minimum of 8 years of experience; Be able to identify legal risk in various contract types; In depth experience working with a variety of contract types (i.e. preparing, reviewing and negotiating) and contract processes (i.e. implementation, etc.); Must be able to recognize, identify and clearly be able to explain business and convey legal positions; Impactful experience working within cross-functional and/or global teams of contracting and / or procurement professionals and aligning with established performance expectations; Internal stakeholder management, data/information management, category management, process design and continuous improvement initiatives, project management and performance measurement skills; Procurement process knowledge, contract management, market analysis, supplier analysis, supplier diversity, technology utilization, strategic planning, and integrated supply chain experience is an advantage;
Roles and Responsibilities: Draft and negotiate contracts based on both client templates and supplier templates, in a timely manner with appropriate legal support to ensure compliance with client standards; Strong subject matter expertise in drafting agreements in following areas: IT, Marketing, Professional Services, Facilities, MRO. Specific experience within the Pharma industry highly desirable; Coordinate and perform contract analysis, including redlines and negotiations with client legal and other stakeholders, as well as suppliers to: Negotiate business terms and collaborate, coordinate, and be able to explain risks and implications of contract terms to the business and other stakeholders.? Complete gap analyses, review, redline, and understand contract language, risks and implications of such language. Draft commercial terms as needed. Prepare and disseminate information regarding contract status, compliance, modifications, with the ability to work within cross-functional teams to maintain contracting procedures and ensuring adherence to regional/goal category strategies; Consulting and escalating positioning issues which are not solved satisfactorily to the project team in a timely manner; Act as a contact between the project team and/or business unit and corporate legal counsel, ensuring that all legal and contractual matters are addressed efficiently and promptly; Issue necessary modifications to clarify questions concerning such topics as specification changes, language ambiguities or clarification of contract clause; Manage multiple, complex projects independently with the ability to resolve complex negotiation issues in a timely manner, escalating as appropriate and push a deal through to execution; Assist with training and coaching to other contract specialists on legal review and interpretation; Ensure that all contracts and agreements are filed in the contract repository; Manage projects within Accenture’s proprietary or client workflow tools to document each step of the contract formation process. Maintain and update contract databases and disseminate information as appropriate
Gurgaon
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