Service Delivery Ops Specialist
Designation: Service Delivery Ops Specialist
Qualifications:Any Graduation
Years of Experience:8 to 10 Years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "Transforming sales to become a future-ready and digital B2B revenue engine. Supporting the sales for License , training , pricing , budgeting and negotiation - Backend support Equip sales teams with the right content, training, and data to drive sales activity."
What are we looking for? """- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment. - Strong understanding of sales principles and methodologies - Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology. - Bachelor s degree in Business Administration, Finance, Economics, or related field - Proven experience in pricing strategy development and implementation. - Strong analytical skills with proficiency in data analysis tools and techniques - Excellent communication and presentation skills to effectively communicate pricing strategies to stakeholders - Ability to collaborate effectively with cross-functional teams across sales, marketing, and finance - Knowledge of pricing optimization software and methodologies - Strong understanding of market dynamics, competitor analysis, and customer behavior "" ""- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Agility for quick learning - Negotiation skills - Process-orientation - Collaboration and interpersonal skills"" "
Roles and Responsibilities: """A Pricing Management Team Lead is responsible for developing and executing comprehensive pricing strategies across a company s product or service portfolio, leading a team of pricing analysts to monitor market dynamics, competitor pricing, and customer behavior, ensuring optimal pricing decisions that maximize profitability while maintaining market competitiveness and aligning with business objectives; they work closely with sales, marketing, and finance teams to implement pricing strategies and track performance against targets. Key Responsibilities: Strategic Pricing Development: Lead the development and implementation of data-driven pricing strategies, including customer segmentation, value-based pricing, and product bundling. Analyze market trends, competitor pricing, and cost structures to inform pricing decisions. Develop pricing models and frameworks to optimize profitability across different product lines and customer segments. Team Leadership and Management: Manage a team of pricing analysts, providing guidance, coaching, and performance feedback. Assign tasks, prioritize projects, and ensure efficient team operations to achieve pricing goals. Develop and maintain pricing expertise within the team through training and knowledge sharing. Pricing Analysis and Reporting: Monitor pricing performance metrics, including revenue, margin, and customer mix, to identify areas for improvement. Conduct in-depth analysis of pricing trends and customer behavior to inform strategic adjustments. Generate comprehensive pricing reports and presentations for senior management, highlighting key insights and recommendations. Cross-Functional Collaboration: Work closely with sales teams to identify customer needs and negotiate pricing on key accounts. Collaborate with marketing to align pricing strategies with product positioning and promotional campaigns. Partner with finance to ensure accurate cost data is used in pricing calculations and track financial impact of pricing decisions. Pricing Optimization Initiatives: Implement pricing optimization tools and algorithms to dynamically adjust prices based on market conditions. Conduct price sensitivity analysis to understand customer response to price changes. Identify opportunities to implement new pricing models or strategies to enhance profitability. "" "
Bengaluru
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