Order to Cash Operations Senior Analyst
Designation: Order to Cash Operations Senior Analyst
Qualifications:BCom/MCom/CA Inter
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.
What are we looking for? Bachelor’s Degree (Prefer B.Com/M.Com) /MBA / CA / ICWA Accounts Receivable / Order to Invoice Specialist Accounting Experience Written communication skills Call Handling Skills (Where applicable) Language Skills (Where applicable) Problem Solving & Analytics Skills Quality Control MS Office - Excel, Word, Ppt, Access SOP Writing Skills People Management (Basic) Customer Management (Basic) Ability to interpret Customer Contract, PO and Sales Order Ability to raise billing after interpreting contractual terms
Roles and Responsibilities: Process SMEs Customer calls / Escalactions (Daily Calls) Quality Checks Team Management Continuous improvement Project Support Transition Support Apply receipts to the customers on time with Accuracy Manage mail box Perform reproting during month end, Daily dash boards Controls perfromed as per the timeline. Recons performed as per the timeline with Accuray Check for open receipts and handel exceptions Monitor suspense and unapplied open receipts and follow up. No recepits open than 50K value Handel Customer and Client Query Ensures all work is performed in accordance with targets. Identifies and recommends opportunities to enhance/streamline business processes. Interacts with stakeholders at various levels of the client s organization. Proactively performing preventive quality controls and taking corrective actions when errors occur. Document & review all process changes to improve process quality of the team Ensure compliance of all process requirements Manage month-end close activities Report performance, status update and any escalations to leaders / customer Create, Maintain and validation of SOP (standard operating procedure) Completion of all mandatory assessment/ certifications as applicable to the supported business Flexible to work in any shift Lead & deliver assigned projects (Includes Transition, Continuous improvement, Transformation etc) dentify development needs and ensure training fulfillment for the team Manage employee hiring, retention and engagement • •
Bengaluru
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