Skill required: Marketing Operations - Campaign Management
Designation: Campaign Management Sr Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Customer-centric approach with a strong sense of empathy for customer issues and needs. Experience in a customer contact environment is a plus Proficient in Python Strong analytical skills, with demonstrable experience working with large data sets to solve problems, leveraging platforms such as Excel or Gsheets Able to work independently while also operating as a collaborative team player Ability to explain complex solutions in an easily digestible and engaging manner Experience working with internal stakeholders and Sales teams. Experience working with Mobile Measurement Partners (MMPs); deep industry knowledge of attribution modeling for mobile app install advertising
What are we looking for? 3-5 years experience in a technical support role 1+ years working in Zendesk, JIRA, Salesforce or similar CRM in a B2B environment 1+ year working email, chat or call support in a B2B environment Comfortable leveraging multiple tools to debug and troubleshoot Excellent written, verbal, and presentation skills with strong interpersonal skills Strong attention to detail and organizational skills and track record of working towards established KPIs. Proficiency in HTML5, Javascript and CSS3 Proficient in use of G Suite software (Gmail, Google Docs, Google Sheets, etc.)
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts