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SCM Service Agent

Job Location: Noida

Job Number: 9431


- Job description

Objectives of Role;
? Manages all operational aspects of the global supply of parts into supply chain warehouse. ;
? Act as a procurement control tower, managing the procurement scorecard to targets allowing achieving Fill Rate and inventory targets of SPS. ;
? Puts the enablers in place for outsourced automatic transactional procurement.;
? Involved in deep dive analysis with Client personnel and Suppliers.;
? Influence KPIs and SLAs agreed with the client.;
? Crisis Management, deciding when to trigger manage her/himself escalations to the management levels of the suppliers or client for required support.;
? Maintaining all the documents and work instructions for the process.;
? Initiate value added discussions towards improving process standards and its sustainability.;
? Strive for Continuous Improvement;
Main Accountabilities;
Operational Responsibilities;
? Facilitate global purchasing completing end to end activities in SCM which include – converting purchase requisition to PO, creating purchase orders, approving purchasing orders, managing purchasing orders, good receipt issues, invoice verification, payments global sourcing.;
? Managing complete life cycle of a purchase order till the time it is delivered in the warehouse and ensuring timely payment is released to the supplier.;
? Managing supplier relationship by proactively acting on orders handling exceptions in the process - Part Change, Price Changes (negotiations if needed), Scrap, Part Lost in Transit, Quality Issues, DEFOAs, Problem Receipt Issues, Wrong part in box finance invoicing/payment issues.;
? Maintenance of desired inventory level by monitoring tracking of goods availability at warehouses.;

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