Job Description

About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Principal Duties
And Responsibilities: • Lead learning efforts for large-scale as well as niche business transformation programs.
• Develop learning strategies that are aligned with client’s business and talent strategies, driving positive change, innovation, and development across the client organization.
• Collaborate across the client organization with their business leaders and executives to identify and develop specific solutions for their learning needs and growth.
• Supervise the learning development team on projects; be the primary point of contact for external and internal stakeholders for program scope, budget, timelines, progress, risks, escalations, and updates; monitor effectiveness of learning programs; and recommend new approaches to enhance learning solution offered.
• Demonstrate multiple levels of stakeholder management, across different groups of internal (within Accenture) as well as external (outside of Accenture) stakeholders.
• Negotiate learning contracts.
• Program manage multiple Learning and Talent programs across the practice’s portfolio.
• Assist practice leads to develop high-performing teams and individuals while ensuring they have the required resources.
• Lead business development by spearheading proposals for new work and building client relationships.
• Lead organizational and practice initiatives; design and develop an adaptable and agile capability that aligns with the practice’s strategic direction and goals.
• Be seen and recognized as a thought and practice leader, who builds on the practice’s strengths and brings new perspectives to the team; be an expert in at least one niche area of learning design / technology / experience.
Experience: • 15+ years of experience in the areas of learning strategy, design, delivery, and technology
• 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment
• 5+ years of corporate learning experience (preferably in consulting companies)
• Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work
• Collaborative working experience in the space of change, talent, and performance management
• Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable
• Practical experience in learning advisory and business needs consulting
• Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk
• Experience in leading and managing agile learning programs in a fast-paced environment
• Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions
• Experience in working with global teams, cultures and industries
• Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development
• Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients)
• Experience in the innovative application of eLearning technologies
Key Competencies and Skills: • Ability to program manage multiple learning programs simultaneously
• Ability to craft, sell, and deliver fit-for-purpose learning solutions
• Extensive knowledge of learner-centric, performance-based instructional theories, adult learning principles, neuro-science and behavior-backed design principles/methodologies, and how to leverage these along with communication and other change management components for an integrated, holistic learning solution
• In-depth, expert-level, demonstrated knowledge of new, upcoming and disruptive technologies impacting various industry groups and their learning needs
• Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high-quality results
• Strong analytical skills and experience using and presenting data to make decisions
• Ability to work effectively in an agile, continuously evolving, and sometimes ambiguous environment
• Proven ability to build strong relations with multiple stakeholders


Qualifications: • Education - Graduate/Post Graduate
• Proven experience as a learning and development leader or broader HR leader
• Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience
• Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification

Soft Skills:
• Sharp business acumen
• Excellent interpersonal skills with Business leaders, team members, and vendors
• Empathetic leader with expert communication, mediation, influencing, and coaching skills
• Innovative and proactive problem-solving skills
• Strong multi-tasking ability
• Strong program management skills (budget management, project planning, time management, communication, decision-making, presentation, organization, and interpersonal skills)
• Strong analytical skills
• Structured problem solving
• Cross-cultural competence
• People leadership skills
• Strategic and creative mindset

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COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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