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GAP Protective Services Specialist

Job Location: Bengaluru

Job Number: 38652


- Job description

Be the engine that powers Accenture, a $31 billion company that provides consulting and outsourcing services to more than 40 industries--including 94 of the FORTUNE 100, and governments around the world. Our Corporate Functions offer the essential expertise that enables our more than 373,000 employees to deliver high performance to our clients. Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference. Build a career at a company that can take you anywhere—join the Accenture Adventure.
Geographic Services is integral to the success of Accenture’s high performance business – bringing together internal services, providers, and infrastructure across the globe to enable our growing employee base to deliver exceptional service to our clients. We collaborate seamlessly to provide first-class, proactive support across all aspects of services and facilities such as travel, procurement, real estate, workplace operations, people mobility and internal shared services.

Job Summary:
The GAP Protective Services Specialist is responsible for providing physical security advice and assistance to Accenture locations within Geographic Area of responsibility. Areas of physical security include life safety and business continuity, executive protection, and physical security procurement. S/he is responsible for conducting physical security reviews of Accenture offices and projects sites.

Key Responsibilities:
• Ensures Protective Services Geographic Manager is fully informed of status, deliverable deadlines, and actions that are behind target.
• Prepares weekly status report and attends team status meetings.
• Identifies and manages complex or disputed issues of which have major day-to-day impact on area of responsibility and resolves with minimal guidance from Protective Services Geographic Manager.
• Considered a subject matter expert (SME) in Safety and Security and often called upon by others throughout the company to provide guidance.
• Accountable for results in projects that may have the potential to impact the Safety and Security of all Accenture employees.
• Plans and prioritizes complex activities as the SME for Facilities & Services workgroups that deal with Safety and Security initiatives. This includes recommendations on process improvements and the oversight of development of new procedures.
• Contributes to the building and integration of knowledge capital related to Safety and Security throughout the geography.
• Identifies new opportunities and needs within area of responsibility and independently develops solutions to address gaps.
• Accountable for results in complex problems where collaboration and cooperation between individuals is often needed to affect the solution. Works with Protective Services Geographic Manager to build consensus for recommended solution to ensure successful resolution.
• Provides input to operating and capital budgeting and reporting for geographic operating budget. Adheres to capital and operating budgets.
• Operates with a large degree of autonomy and independence while overseeing operations of moderate scope, and moderate ambiguity, risk, unpredictability and diversity.
• Manages positive relationships with all internal and external customers/vendors and independently resolves issues.
• Serves as a escalation point for the Global Accenture Security Operations Center by serving as an on-duty watch officer. Independently determines optimal solution to recommend on all mid-level issues and seeks guidance from the Director or Operations Manager for critical issues.
• Provides liaison between vendors, procurement and local management in locations.

Education: Bachelor degree or equivalent experience preferred
Work Experience: Ex Service background, minimum one year’s corporate experience in similar position
Work Requirements: Ability to travel 25% of time, sometimes with little notice

Knowledge and Skill Requirements:
• Ability to multi-task to meet team and client deliverables.
• Ability to take initiative and successfully lead direct reports.
• Strong customer service skills.
• Strong interpersonal, communication and problem-solving skills.
• Positive attitude and high degree of self-confidence.
• Self-motivated.
• Ability to work well with all levels of management, staff and external service providers.
• Knowledge of Word, Excel and PowerPoint applications.
• Knowledge of contract management.
• General understanding of investigative process
• Strong understanding of safety/security in a corporate environment

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities t
Bachelor degree

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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Please note: If you do not require any such support, you would need to directly apply to open positions posted on our careers page.

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