Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :Application Support Engineer
  • Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Must Have Skills :Microsoft System Center Configuration Manager,No Technology Specialty
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : a: Maintain Patching compliance for workstation and servers b: Ensure critical operational parameters are met like, SLAs for the incident, change, and reports c: Analyze SCCM enviroment and plan out service improvement plan which includes deploying upgrades d: Troubleshoot SCCM client issues for workstations and servers

    • Technical Experience : Experience and knowledge in SCCM as below :a: Experience in End User Computing Domain and Technologies including SCCM Infrastructure Management across various versions b:Configurations and Troubleshoot Sites, Roles, Client Policies and Components including WSUS, SQL, etc c: Knowledge of Windows 7/10 Image Build including migration solutions, Group policies, Security feature like Bitlocker, Credential and Device guard, Defender, MDT integrations, etc

    • Professional Attributes : a: Good Verbal and written communication skills to connect with the customer at varying level of the organization b: Ability to operate independently and make decisions with little direct supervision

    • Educational Qualification : a: Regular 15 years of full-time education b: SCCM Certified :MCTS

    • Additional Information : a: Should be comfortable in 24/7 shifts


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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