Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Microsoft Windows Azure (IaaS)
  • Good To Have Skills :Cloud Infrastructure
  • Job Requirements :

    • Key Responsibilities : Key Responsibilities : 1 Assist Azure Cloud Services Operations teams in trouble-shooting IaaS issues and implementing changes 2 Manage IaaS/PaaS capacity compute/storage/network in concert with Cloud Services Operations team 3 Develop, track, and report KPIs associated with cloud system capacity CPU / memory / storage 4 Implement DevOps best practices, optimizing configuration management and server deployment using automation 5 Provide emergency response as needed to correct system failur

    • Technical Experience : 32 Must be able to administer the Azure environment Good experience with AAD, Key Vault Network and NSGs 33 Understanding of Microsoft Azure cloud, network operations, private and hybrid cloud administration 34 Understanding of IaaS, PaaS, SaaS and Cloud design 35 Understanding of virtualization management and configuration 36 Knowledge of scale up and scale down of VM sizes, auto scale, configure availability sets

    • Professional Attributes : 28 Develop technical designs process models, tooling, staffing, benefits, dashboards/reports for operating processes 29 Develop organization models 30 Develop balanced scorecards 31 Evaluate new tools and tool enhancements

    • Educational Qualification : Graduate


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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