Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Citrix XenApp and XenDesktop Administration
  • Good To Have Skills :No Industry Specialty
  • Job Requirements :

    • Key Responsibilities : Citrix XenApp / Provision servers and creating a gold disk for them Analyze and study complex system requirements Establishing Policies for the Citrix environment Assist in establishing standards for information systems procedures Working with virtual technologies, Windows, OM of these OSs Hands on experience with MS Windows 2008 R2 server and Server 2012 Windows Engineering with Citrix engineering experience Knowledge on Citrix Products: XenApp, XenServer, NetScalers, and XenDesktop 79

    • Technical Experience : 6-9 Years of relevant experience

    • Professional Attributes : Strong customer service orientation Ability to effectively prioritize and execute tasks while under pressure MCSE/MCITP a plus VDI Environment experience Experience with Cloud services

    • Educational Qualification : Graduation in technical stream

    • Additional Information : Ready to work in 24/7 Environment in Rotational shifts

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Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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