Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
SW/Application Tech Support Practitioner
Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills :
Websphere Application Server & Portal Operations, IBM Data Power, IBM Websphere Administration, IBM Tivoli Access Manager
Good to Have Skills :
Job Requirements :
Required Skills: IBM Websphere, Websphere Application Server, Websphere IHS, Tivoli Workload Scheduler, IIS, Onedemand, Infoprints,Biginsight, Tableau, Informatica, Cognos, Actuate, Microstrategy, Tivoli Access Management TAM, OAM, Messaging queue manager, IBM DataPower, UNIX/Linux web servers, Message Brokers/Interchange Servers Main Activities - Install, configure, tune and support WebSphere and other middleware components Setup load balancing, clustering, and failover Develop automation tools for Password management, Monitoring, Configuration and Deployment Assist application and testing teams Work with Vendor Support to assist in troubleshooting and resolving issues open service requests and follow up with Vendor Support Drive the tools implementation and automation initiatives Relevant Experience - of 6 to 8 years, and should be flexible to work in shift rotations
Carnival Corporation reimagines guest experiences with high-touch tech.
15 years of full time education
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.