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^IT Support Engineer - 6281644

Infra Managed Service Senior Analyst | Mid-Level | Full time
Job No. 14341793 | New York City, NY
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Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Role Overview:

  • IT services team is looking for L2 support.

  • The resource should have experience working on L2 support tickets

  • ServiceNow experience is a must

  • Handling Mac OS experience

  • MDM (Mobile Device Management)

Basic Qualifications:

  • Minimum 2 years of work experience

  • Experience working in ServiceNow

  • Mac OS experience

  • Mobile Device Management experience

  • IT Troubleshooting experience

  • High School Diploma / GED


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/14/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs


Role Location Hourly Salary Range
California $35.40 to $45.40
Cleveland $35.40 to $45.40
Colorado $35.40 to $45.40
District of Columbia $35.40 to $45.40
Illinois $35.40 to $45.40
Maryland $35.40 to $45.40
Massachusetts $35.40 to $45.40
Minnesota $35.40 to $45.40
New York $35.40 to $45.40
New Jersey $35.40 to $45.40
Washington $35.40 to $45.40

New York City, NY

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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