IT Customer Service Representative

Software/Application/Cloud Tech Support Associate | Full time | Experience: 0-2 years

Job No. 14155369 | Bengaluru

Job Description

THE WORK: Join us in creating a vibrant and efficient environment where innovation thrives! You will build knowledge and support others while participating in problem-solving discussions. Your expertise in Microsoft Windows Desktop Management will be invaluable as you contribute to our mission. We are excited to see how your skills can make a difference in our organization, and we look forward to welcoming you aboard! Ensure production systems are available and operating smoothly. Drive incident and outage resolution and maintain clear communication. Facilitate the restoration of service to the production environment. Establish disaster recovery procedures and uphold data retention practices. HERE'S WHAT YOU WILL NEED: Intermediate proficiency in Microsoft Windows Desktop Management. Intermediate proficiency in Desktop Transformation. It is advantageous to have prior experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Advanced proficiency in Cloud Computing. Intermediate proficiency in Virtualization Technologies. Intermediate proficiency in Network Troubleshooting. Intermediate proficiency in IT Service Management. Expert proficiency in User Support and Training. This Role Id is for Contract conversion resource - araga.m.priyanka RRN - RRN000207

Qualification

This Role Id is for Contract conversion resource araga.m.priyanka RRN RRN000207

Locations

Bengaluru

Additional Information

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About Accenture

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