Job Description

OVERALL PURPOSE OF JOB

The purpose of the job is to ensure customer database/account maintenance which includes creation of new customer accounts and modification of existing customer accounts in ORACLE Database.



PROCESSES

• Adherence to policies and procedures

• New Customer Account processing

• Customer account set-up/maintenance

• Completing export compliance check related to denied parties

• Customer database management

• Send customer account creation/update notifications to employees

• Archiving, records retention and audit support

Responsibilities/Authorities

Responsible for delivering the following services:



• Processing new customer accounts and modification of existing customer accounts in ORACLE Database within the established SLA and Operational Metrics.

• Archiving, records retention and audit support.

• Understanding the Process and supporting in smooth transition(s).

• Resolving Business Unit Queries.

• Identification of areas for process improvement.

• Ensure compliance with Client's policies and practices.

• Providing inputs for periodic reviews and MIS

• Participation in team events / initiatives

• Proactively Escalate issues that require intervention/ clarification from senior leadership.




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Qualifications

Graduates/ Postgraduates (in commerce/accounts)/ CA Inter/ ICWA

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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