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Network Support Engineer

Job Location: Budapest

Regional Description: Hungary

Job Number: 00536823

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- Job description

Accenture is answering real business challenges for our clients through innovation and deep industry knowledge. Join Accenture and work at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

For our expanding team in Budapest, we are looking for a colleague for an

Infrastructure Technology Support Engineer

Reesponsibilities:

  • Liaising with the other network colleagues in other countries to cover all network functionality in EMEA region
  • Managing the Accenture LAN/WAN network for EMEA region as a 3rd level of escalation for any network related issues
  • Delivering network services as defined in SLA
  • Using Management and Monitoring Systems
  • Implementation of Accenture standards applied to network environments
  • Ensure adherence to policies, processes and procedures defined for his/her area of work
  • Participate on periodical review and audits of the network environment
  • Maintenance of network documentation and create reports 
  • Experience in maintenance of LAN/WAN network for minimum 2 years
  • Experience in utilizing Network Management and Monitoring systems
  • Good understanding and practical “hands-on” experience on:
    • Cisco IOS devices (switches, routers) and/or Juniper Junos (switches, firewalls)
    • Juniper firewalls (filtering, routing, NAT)
    • VRF and Multi VLAN infrastructure
    • IPSEC tunnelling, GRE
    • BGP Routing, QOS, VOIP
    • Following services and features: trunking, aggregated interfaces, VTP, STP
  • Conversational level English language
  • Good communication skills, openness to internal customers, willingness to learn, open to share knowledge and cooperation with a team members
  • Able to individually solve problems (e.g. troubleshoot some performance issue)
  • High energy level and be able to effectively work with various cross functional teams
  • Relevant education / degree

Nice to have:

  • Cisco voice technologies (Call Manager, UCCX, Unity, VG, MGCP, SIP)
  • Wireless infrastructures
  • Building databases
  • Creating scripts for maintaining network devices

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