Content Designer - Newcastle
Important Information
Hybrid Working
This role is based at our Newcastle office in Cobalt Business Park and requires a minimum of three days per week on-site.
Please note that these requirements relate to a specific client engagement.
About the Role
We're looking for an experienced Content Designer to join our Advanced Technology Centre in Newcastle.
As a Content Designer, you'll help shape digital products and services that are clear, accessible, and genuinely useful for the people who use them. You'll create content that simplifies complex information and processes, helping users achieve their goals quickly and confidently while delivering better outcomes for our clients.
Working as part of multidisciplinary Agile teams, you'll collaborate with User Researchers, Interaction Designers, Developers, Business Analysts, Product Managers, and Delivery professionals to create user-centred experiences that balance user needs, business objectives, and technical requirements.
This is an exciting opportunity for someone who is passionate about creating content that makes a real difference. You'll have the chance to work across a variety of industries, influence digital experiences used by thousands of people, and contribute to projects that deliver meaningful impact.
About the Team
Our Advanced Technology Centre is a thriving hub of innovation where design, technology, and delivery specialists work together to create exceptional digital products and services.
You'll join a close-knit and supportive UX and Design community made up of talented Content Designers, Interaction Designers, User Researchers, and other specialists who are passionate about User-Centred Design. Together, we help organisations create digital experiences that are intuitive, inclusive, and accessible.
We foster a culture of collaboration, continuous learning, and professional development. You'll have the opportunity to share ideas, learn from experienced colleagues, contribute to communities of practice, and build expertise across a range of projects, sectors, and technologies.
Whether you're looking to deepen your content design expertise, develop your strategic design skills, or broaden your experience across large-scale digital transformation programmes, you'll find plenty of opportunities to grow your career here.
What You'll Be Doing
As a Content Designer, you will:
- Create clear, accessible, and user-focused content across digital products and services.
- Design and improve both microcopy and long-form content.
- Use research, analytics, and user feedback to inform content decisions.
- Lead content design activities and champion user-centred design principles.
- Work with subject matter experts to ensure content is accurate and compliant.
- Collaborate with User Researchers, Interaction Designers, Developers, and Product teams.
- Improve user journeys through effective content design and UX writing.
- Present content recommendations to stakeholders and clients.
- Continuously refine content based on evidence, insights, and best practice.
- Ensure content meets accessibility, legal, and regulatory requirements.
- Contribute as an independent Content Designer within Agile delivery teams.
What We're Looking For
We're interested in candidates with experience in:
Essential Skills
- Experience working as a Content Designer, UX Writer, or in a similar role that applies User-Centred Design principles.
- Experience creating content for digital products and services using evidence-led content design practices.
- Knowledge and application of Government Digital Service (GDS) design principles and content best practices.
- Experience advocating for User-Centred Design and influencing design decisions through evidence and insight.
- Experience using AI writing tools to draft and iterate on content while maintaining brand tone of voice.
- Strong stakeholder management skills, including the ability to negotiate, collaborate, and influence at all levels.
- Exceptional written, verbal, and communication skills.
- Experience working with tone of voice guidelines, content standards, design systems, and style guides.
- Ability to simplify complex information and communicate it clearly for diverse audiences.
Nice to Have
- Experience working within Agile, Scrum, or other multidisciplinary delivery environments.
- Experience using Markdown, HTML, or similar content authoring tools.
- Familiarity with accessibility standards and writing content that meets WCAG requirements.
- Experience working on large-scale digital transformation or public sector programmes.
- Experience measuring content performance using analytics and user feedback.
What's In It For You?
At Accenture, you'll have the opportunity to work on meaningful digital services, develop sought-after content design skills, and build a rewarding long-term career within one of the world's leading technology consulting organisations.
Our benefits include:
- Competitive salary and performance-related rewards.
- 25 days' annual leave, with the option to buy additional days.
- Private medical insurance.
- Three additional days of paid leave each year for charitable activities.
- Access to industry-leading training, certifications, and career development opportunities.
- Opportunities to work across a wide range of clients, sectors, and digital products.
- A supportive and inclusive environment that encourages collaboration, innovation, and continuous learning.
Flexibility and mobility are important aspects of this role, and there may be opportunities to spend time working alongside clients and partners to help deliver the exceptional services we're known for.
Why Join Us?
If you're passionate about using content to solve problems, improve user experiences, and make digital services easier for people to access and understand, we'd love to hear from you.
Join a collaborative community where your ideas will be valued, your development will be supported, and your work will help shape products and services that make a real difference. You'll work alongside talented colleagues, learn from experts across multiple disciplines, and contribute to digital experiences that deliver meaningful outcomes for users and clients alike.
Apply today and help create the next generation of clear, accessible, and user-centred digital services.
All offers are subject to satisfactory Security Clearance being obtained.
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
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