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HR agent with Spanish and Portuguese

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00676514

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- Job description

This will be your future team:
 
We are a small, international team supporting internal client – meaning Accenture employees. We assist employees from 15 countries (Czech Republic, Slovakia, Poland, Hungary, Romania, Italy, Russia, Germany, Austria, Switzerland, Spain, Portugal, Angola, Nigeria, South Africa) and right now, we are looking for a colleague who will be in daily contact with the employees of Accenture Spain, Portugal and South Africa.
 
 
This will be your future role:
 
As an HR Agent, you will be helping people on the phone and via internal tools with any HR related questions they might have. You enjoy communication and you are open to assist people who can sometimes feel lost in internal policies, HR regulations and Spanish, Portuguese or South African law.
 
Examples of what you will be handling:
  • Helping people to utilize Accenture benefits (which we have a wide range of)
  • Answering questions regarding health insurance or other HR related topics
  • Guiding fellow employees through the corporate jungle, sharing your knowledge

You will have experienced colleagues helping you to get started; however, before you know it, you will become an expert yourself, helping the others.
This is what you already have:
  • You enjoy communication and you are fluent in Spanish and you can also speak Portuguese and English
  • You have at least basic knowledge of Microsoft Office
  • You like to give customers the best service possible
  • You enjoy getting to the core of issues and you do not leave any detail out
 
The best part of being a member of our team is a diverse group of people with whom you will gain experience in HR filed not only form corporate perspective. You will have an opportunity to make your ideas real, to be a part of innovative processes.
 
 
This is what we do in Accenture:
We solve our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.

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