Managed services for changing more, faster
As organizations strive to optimize cost and accelerate growth, strategic managed services can help to better prepare them to reinvent operations and drive holistic value at scale.
Why managed services?
1.4x
higher operating margins
2.2x
greater total shareholder returns (three-year)
42%
improvement in agile product and process innovation
34%
better at reducing energy consumption and greenhouse gas emissions
Reinvent with strategic managed services
Do you have the insights to make real-time decisions?
Access talent and innovation with global capability centers
Don’t let application complexity hold you back.
Are your operations adding as much business value as possible?
You can’t build your legacy with legacy IT
Is your cybersecurity protecting the business?
Areas we support
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Finance operationsFinance operations
See all the value your business is creating for today and tomorrow with instant data and insights. Make compliance secure and efficient.
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Supply chainSupply chain
Make life simple for customers with a profitable and sustainable supply network. Make supply more transparent, predictive and disruption-proof.
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Sourcing & procurementSourcing & procurement
Find new competitive advantages in sourcing and procurement using AI and automation.
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Digital engineering & manufacturingDigital engineering & manufacturing
Reimagine products and how they’re made, using data to connect demand to production.
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Talent and HRTalent and HR
Create an engaging workplace inspired by the best consumer experiences.
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Marketing, sales & customer serviceMarketing, sales & customer service
Bring more intelligence and efficiency to front-office operations so customer experience becomes a competitive advantage.
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Banking & capital marketsBanking & capital markets
Get ahead of change with digitally enabled operations, from payments to asset management.
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InsuranceInsurance
Build the operations you need to influence member habits and transform your claims experiences.
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Health & life sciencesHealth & life sciences
Speed up R&D and realize better patient outcomes through digital transformation.
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Telecommunications & networkTelecommunications & network
Find competitive edge in a crowded marketplace.
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ComplianceCompliance
Protect your business with data and tech in a rapidly evolving regulatory environment.
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LegalLegal
Use real-time insights into business, risk and service demand to deliver real business value, anticipate and manage risk to reshape the legal function.
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Captive and retainedCaptive and retained
Reduce the cost of operations by augmenting your shared services with ours.
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Operations activation servicesOperations activation services
Add capacity to operations with access to skills and technology when, and where you need it.
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Trust & safetyTrust & safety
Outmaneuver uncertainty, drive scale and deliver growth with intelligent platform operations.
What’s trending in strategic managed services
Awards and recognition
Accenture Named Overall Leader in the Group Marketing Services Peak Matrix™ Assessment 2023, by Everest Group
A Leader in IDC MarketScape for Worldwide Cloud Professional Services
Our leaders
Arundhati Chakraborty
Group Chief Executive – Operations
Karthik Narain
Group Chief Executive – Technology and Chief Technology Officer
Nirav Sampat
Global Lead – Operations Delivery, Transformation and Technology
Mahesh V. Zurale
Global Lead – Advanced Technology Centers Global Network and Lead – Advanced Technology Centers, India